Code of conduct and professional boundaries
Calm is not an accident. It is a set of behaviours everyone agrees to before they walk in.
Applies to. Practitioners, staff, clients and visitors.
What we expect of practitioners
Current registration with a recognised professional body, current professional indemnity insurance, practice within the limits of their training, honesty about what a treatment does and does not do, no claims about curing or treating disease, no pressure selling, and prompt referral onward when something falls outside their scope.
Boundaries
No romantic or sexual relationship with a client, during the professional relationship or within the period the practitioner's own regulator specifies afterwards. No borrowing or lending money. No gifts beyond the token and inexpensive. No treating close family or friends where objectivity would be compromised. Social media contact with clients is declined politely and without offence.
What we expect of clients
Courtesy towards practitioners and other clients, honesty about health information that affects safety, respect for the quiet of the shared areas, phones silenced, and arrival sober. That is the whole list.
Behaviour we will not accept
Aggression, threats, racist, homophobic, transphobic, ableist or sexist language, sexual comments or advances towards anyone, filming or recording another person without consent, and damage to the building. Any of these ends the appointment immediately and may end the arrangement permanently. Serious incidents are reported to the police.
Conflicts of interest
Practitioners declare any financial interest in a product or service they recommend. Recommendations are made because they are clinically appropriate, never because of a commission arrangement.
If any of this needs explaining, ask.
51 Le Pollet, St Peter Port, Guernsey, GY1 1WQ